Customer success
Async quarterly reviews
Walk the customer through their dashboard with the numbers zoomed and the wins called out.
For customer success managers, account managers.
Free to download · Windows 10 & 11 · 4.5 MB
Three numbered zoom points appear on a store page. The camera crops in on the first, pans across to the second and then the third while staying zoomed, and eases out. Then it zooms the other way, Move closer: the whole framed window comes towards you on the price, and settles back.
The situation
A review deck sent by email is not read; a narrated recording of their own data is.
How it is done in Sceed
- 1
Record the customer’s dashboard.
- 2
Zoom on each metric as you talk about it.
- 3
Add a big-number section for the headline result.
- 4
Send it a day before the call so the call is about next steps.
Related use cases
- Customer successOnboarding that replaces the callRecord the flow once, with text on screen. New customers watch it when they need it.
- Customer successFeature adoption nudgesA thirty-second clip of the feature they are not using, sent when the data says so.
- ProductProduct demos that look producedOne take, a zoom on the thing that matters, a chapter card between features.